Return Policy
Updated: March 19, 2024
Return Window
You have a total of 7 days from the date your order is received to submit a return request. If the seventh day has passed since you've received your order, unfortunately, a return cannot be offered.
Initiating a Return
To initiate a return, please send an email to cesar.gtz.tx@gmail.com with your name and order number in the subject line. You will then receive detailed return instructions tailored to your order.
Your Satisfaction
The intention is, and always has been, to ensure the satisfaction of valued customers. Occasionally, quality issues might arise as shirts are printed by third-party vendors. Rest assured, continuous work with partners is underway to ensure the highest standard of quality in every product.
Product Description Acknowledgement
Before making a purchase, please thoroughly review the product description. The descriptions provide essential details to help make informed decisions about desired products.
Sizing Details
The tee shirts are unisex with a regular fit, catering to a broad range of individuals. While standard sizing is maintained, consulting any provided sizing guides or descriptions is advised to ensure the perfect fit.
Caps are sourced from companies with a longstanding reputation, chosen for their ability to fit a wide variety of head sizes.
Return Criteria
Items must be returned in their original condition: unworn, unwashed, and with all original tags attached. Items not meeting these criteria or returned beyond the 7-day period might not qualify for a return.
Final Decision
The decision to approve or decline a return request remains at the sole discretion. However, the guiding principle is always to achieve customer satisfaction.
Contact
For any further queries or concerns regarding the Return Policy, please reach out to cesar.gtz.tx@gmail.com